- Load details, appointment window and temperature instructions arrive before the first departure.
- Tractor is inspected and the reefer is confirmed pre-cooled with correct set point and fuel.
- At the shipper the driver checks in, confirms the appointment and follows yard instructions.
- Drop-and-hook loads require inspection and hook-up of a staged trailer; live loads keep the driver on site.
- After delivery the POD is sent and the next reload is confirmed against remaining hours and trailer position.
- Mid-week days usually carry the heaviest utilization; Friday often sets up the return for home time.
- If a dock delay threatens available hours, dispatch moves the following appointment rather than forcing a rush.