Routes are assigned the evening before or early morning at the terminal. Drivers start with a detailed pre-trip inspection of the tractor and trailer, verify refrigeration operation when pulling reefer units, review delivery sequence paperwork, and confirm appointment windows before leaving the distribution center.
Most shifts involve 3–8 stops where drivers check in with receiving staff, wait for dock assignment, complete live unloading coordination, and handle pallet counts or exchanges. Dispatch monitors progress and makes real-time adjustments when traffic or customer delays affect the sequence. Grocery volume fluctuates with holidays and seasonal demand.
At the end of the route, drivers return to the assigned terminal or yard, complete post-trip documentation, report any equipment concerns, and prepare for the next day's assignment. The operation runs on realistic planning that accounts for urban congestion and variable receiving times.