Routes are assigned the evening before or early morning. Drivers report to the terminal or food warehouse, complete pre-trip inspection, verify reefer settings and temperature requirements, review BOLs, and confirm the stop sequence with dispatch.
Most shifts include warehouse loading or preloaded trailer pickup followed by 8–15 customer stops. Drivers handle palletized refrigerated dairy and frozen foods, packaged grocery, beverages, and restaurant supplies using pallet equipment while managing delivery timing and paperwork at each location.
After final deliveries, empty pallet returns, and any product returns, drivers return equipment to the terminal, complete post-trip inspections, and report maintenance needs. Dispatch monitors hours-of-service and adjusts for next-day planning based on customer demand and seasonal volume.