- Receives next-day plan and confirms appointment window and trailer assignment.
- Performs pre-trip, verifies trailer number, seal and shipping documents at origin.
- Checks in at yard or dock, follows gate and appointment procedures.
- Updates dispatch after loading and whenever ETA is threatened by traffic or weather.
- At delivery obtains POD, reports any variance, then coordinates reload or reposition.
- Ends the day by submitting settlement paperwork and noting maintenance needs.